Privacy Notice Tags platform
Last updated: September 10th, 2023
Intro
Tags Inc. (“Tags” or “we”)
welcomes you. This Privacy Notice (“Privacy Notice”) applies to our
platform
(“Platform”). Privacy Notice regulates
relationships between Tags and freelancers, professionals –
users of the Platform (“Users” or
“you”). Read more in the section “About you”.
The Privacy Notice describes how your personal data is
collected, stored, used and what happens when you use the
Platform.
Content
About us
We are the controller of the personal data of Users. This means
that we determine the purposes, scope, and means of personal
data processing.
Registration numbe
36-4999250.
Address
535 Mission Street, 14th floor, San Francisco, California,
94105 USA.
About you
When you use the Platform, we qualify you as the User. You
become a User from the moment of the account registration on the
Platform as prescribed in our
Terms of Use
Please note! We do not knowingly process the
personal data of Users under the age of 18. If you are such a
User or the legal representative of such a User, please
contact us.
We may also process the personal data of the clients of Users
(“User’s Clients”). The amount and type of
personal data are determined by the Users. To get more
information on the data processing of the Users, please contact
them.
In relation to the personal data of Users’ customers, we are
processors. This means that we process User’s Clients data only
on behalf of the Users. In such a situation, Users are
controllers of such personal data and determine purposes, scope,
and means of processing.
Personal data
Sources of data
We receive your data when you visit the Platform and interact
with it, depending on your actions on it.
You can change your personal data by exercising your right to
rectification or by the profile settings on the Platform. Please
note that the same lawful basis and storage terms apply to the
changed data.
We may also (although we do not necessarily do so) receive
data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful
bases:
-
performance of the contract — for the
processing related to the negotiating on, conclusion, and
performance of a contract (mainly, the Terms of Use) with you;
-
legitimate interest — for the processing
aimed at the development of our services, taking into
consideration your interests, rights, and expectations;
-
legal obligation — for the processing as
required by applicable laws (for example, to comply with tax
or KYC/AML regulations) or if requested by a law enforcement
agency, court, supervisory authority, or another
state-authorized public body;
-
consent — for additional specific purposes.
Cookie banner interaction
When you use the Platform as a Visitor, we collect some data
automatically. We need technical data to operate, support, and
improve the Platform’s functionality. Also, we can collect some
data from cookies only if we obtain your consent.
Type of data
Description
Reasons for processing
Lawful basis
Necessary technical data.
Information about your User ID, timezone, IP address,
session ID, and device type.
The smooth operation of the Platform.
Performance of the contract.
Necessary cookies.
Information that is necessary for the operation of the
Platform.
Improving your experience of using the Platform.
Performance of the contract.
Marketing cookies.
Marketing information used to match relevant advertising to
you.
Marketing.
Consent.
Preference cookies.
Information that is necessary for operating some services on
the Platform.
The operation of some services on the Platform.
Consent.
Statistics cookies.
Information that helps us to understand how you interact
with the Platform by collecting and reporting information.
Improvement of the Platform and analysis of the statistics
for other purposes.
Consent.
Necessary technical data.
Stored during the use of the Platform and for 2 years from
the last visit.
Account registration
We collect your personal data when you register an account on
the Platform:
Data
Reasons for processing
Lawful basis
Information from Google account.
To verify identity and register an account on the Platform.
Performance of the contract.
Email.
To send a link to verify your email and use it further to
contact you.
Performance of the contract.
To verify identity and register an account on the Platform.
Performance of the contract.
Password.
To protect your account.
Performance of the contract.
Information about proficiency.
To generate your website according to your profile.
Performance of the contract.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Profile configuration
We collect your personal data when you configure profile
settings on the Platform:
Data
Reasons for processing
Lawful basis
Added profile photo.
Profession.
Phone number.
To add new information in profile settings.
Performance of the contract.
Information from your Google account.
To synchronize your Google calendar and contacts account
with Platform.
To allow you to make video meetings with Google Meet.
Performance of the contract.
Information from your Zoom account.
To synchronize Zoom with Platform to allow you to make video
meetings.
Performance of the contract.
Information from your PayPal account (Account ID etc.).
To synchronize your PayPal account with Platform to allow
you to make payments.
Performance of the contract.
Information from your Stripe account (Account ID etc.).
To synchronize your Stripe account with Platform to allow
you to make payments.
Performance of the contract.
Stored from the moment of adding new information, during the
use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings.
Subscription purchase
We collect your personal data when you buy a “Tags PRO”
subscription on the Platform:
Data
Reasons for processing
Lawful basis
Type of subscription.
The date of subscription purchase.
Success of the payment.
To provide access to the subscription and set an end date.
Performance of the contract.
Coupons.
Discount amount.
To provide the discount to the relevant person.
Performance of the contract.
Purchase history.
To allow you to track purchases.
Performance of the contract.
Payment ID.
User identifier.
Purchase amount.
Purchase date.
Maintenance of financial reporting and accounting.
Legal obligation.
Data that is processed on a performance contract lawful
basis.
Stored from the moment of the subscription purchase, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under Terms of Use.
Data that is processed on a legal obligation lawful basis.
Stored for the period defined by the laws – a minimum of 3
years and a maximum of 6 years from the moment of completion
of the payment.
Support requests
We collect your personal data when you send feedback or support
requests on the Platform through the “Help Center” menu:
Data
Reasons for processing
Lawful basis
Content of your message.
Uploaded photo or video.
To fulfill your requests.
Performance of the contract.
Stored for 3 years after your last interaction with us.
Website webpage
We collect your personal data when you use a “Website” webpage
on the Platform:
Data
Reasons for processing
Lawful basis
Added photo or video files.
Information about your profession and services.
Information about your skills and experience.
Your website styles, logos, and other configurations.
To display and allow you to configure your website on the
Platform.
Performance of the contract.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Meetings webpage
We collect your personal data when you use a “Meetings” webpage
on the Platform:
Data
Reasons for processing
Lawful basis
Information about scheduled meetings (clients, type, date,
time, payment details, video calls service, etc.).
To display and allow you to change meetings on the Platform.
Performance of the contract.
Calendars information.
To synchronize information from your calendars with the
Platform.
Performance of the contract.
History of meetings and chats.
To display meeting and chat history on the Platform.
Performance of the contract.
Statistical data from the “Meetings” webpage (about the
quantity of created/rescheduled/canceled/finished meetings,
price, place, and duration of meetings).
To improve users' experience, troubleshoot, secure our
service, and monitor the performance of the Platform.
Legitimate interest.
Please note! Tags does not collect any
audio or video information, attached or shared files, or any
other communications from your meetings and their content.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Bookings webpage
We collect your personal data when you use a “Bookings” webpage
on the Platform:
Data
Reasons for processing
Lawful basis
Your timezone.
Time availability.
Override date.
Availability rules.
To display and allow you to change your availability on the
Platform.
Performance of the contract.
One-time slots.
Information about time slots.
Information about recurring sessions.
To display and allow you to change your time slots on the
Platform.
Performance of the contract.
Chosen video calls service.
Information from Google Meets (ID, email, name, calendar).
Information from Zoom (ID, email, name, calendar).
To allow you to use connected video calls services on the
Platform.
Performance of the contract.
Statistical data from the “Booking” webpage (about
availability, override date, bookings rules, time slots,
video calls service).
To improve users' experience, troubleshooting, secure
our service, and monitor the performance of the Platform.
Legitimate interest.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Shop orders webpage
We collect your personal data when you use a “Shop Orders”
webpage on the Platform:
Data
Reasons for processing
Lawful basis
Information about your projects (title, description, image,
price, status, etc.).
To display and allow you to change your projects on the
Platform.
Performance of the contract.
Information about your orders (order details, attachments,
time tracking, date, and time, etc.).
To display and allow you to process your orders on the
Platform.
Performance of the contract.
Order archives.
To display order archives on the Platform.
Performance of the contract.
Statistical data from the “Shop Orders” webpage (about the
quantity of added shop item, their name, status, price,
tracked time, and attached files).
To improve users' experience, troubleshoot, secure our
service, and monitor the performance of the Platform.
Legitimate interest.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Clients webpage
We collect your personal data when you use a “Clients” webpage
on the Platform:
Data
Reasons for processing
Lawful basis
Information about your clients (full name, photo, email,
phone number, address, social media, category, company,
etc.).
To display and allow you to configure your clients on the
Platform.
Performance of the contract.
Interaction with your clients.
To allow you to interact with your clients on the Platform.
Performance of the contract.
Statistical data from the “Clients” webpage (about the
number of clients, information about them, date of creation
of the contact, and activity with them).
To improve users' experience, troubleshoot, secure our
service, and monitor the performance of the Platform.
Legitimate interest.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Finances webpage
We collect your personal data when you use a “Finances” webpage
on the Platform:
Data
Reasons for processing
Lawful basis
Information about your invoices (number, recipient, date,
message, description of products or service and their price,
PDF file and URL link to the invoice).
To allow you to create and manage invoices on the Platform.
Performance of the contract.
Chosen tax rate.
To allow you to calculate taxes on the Platform.
Performance of the contract.
Statistical data from the “Finances” webpage (about the
number of invoices, their date, time and sum, recipients,
tax rate, and list of products or services).
To improve users' experience, troubleshoot, secure our
service, and monitor the performance of the Platform.
Legitimate interest.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Payments webpage
We collect your personal data when you use a “Payments” webpage
on the Platform:
Data
Reasons for processing
Lawful basis
Chosen currency.
To display your prices in the relevant currency.
Performance of the contract.
Information from your PayPal account (Account ID etc.).
To synchronize your PayPal account with Platform to allow
you to make payments.
Performance of the contract.
Information from your Stripe account (Account ID etc.).
To synchronize your Stripe account with Platform to allow
you to make payments.
Performance of the contract.
Stored from the moment of the account registration, during
the use of the Platform, and until the satisfaction of the
account deletion request, or you delete the account manually
through Platform settings under
Terms of Use.
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful basis
for processing are determined by the respective privacy
documents of these third parties:
Third parties
Description
Privacy documents
Google Analytics
We use Google Analytics for statistics and analytics
Facebook Ads
We use Facebook Ads for statistics and analytics
Amplitude
We use Amplitude for analytics
Stripe
We use Stripe to complete online payments
PayPal
We use PayPal to complete online payments
Jitsi
We use Jitsi for a better experience of video calls
Ip-Api
We use Ip-Api to define time zones
Product Fruits
We use Product Fruits for feedback collection
Hotjar
We use Hotjar to analyze behavior on the Platform
Data sharing with third parties
We can share your personal data with third parties without any
harm to you and in full compliance with applicable law. In
addition, we have implemented organizational and technical
measures to ensure the security of personal data during data
transfer to third parties.
Third parties
Description
Analytics tools.
We use analytics tools to understand and promote our
business.
Messengers.
We use messengers to communicate with you in ways that are
convenient for you.
Contractors, services providers on Platform.
We cooperate with service providers and contractors to
provide you with their services, operate, develop, and
improve the features and functionality of the Platform,
fulfill your support requests, complete payment
transactions, etc.
Providers of the services that our team uses.
We use CRM systems, messengers, and other services in our
organization to provide you with our services.
State authorities, courts, law enforcement agencies, etc.
We may be obliged to transfer some of your data to tax
authorities, courts, law enforcement agencies, and other
governmental bodies:
-
to comply with a government request, court order, or
applicable law
- to prevent unlawful use of the Platform
- to protect against claims of third parties
- to help prevent or investigate fraud.
To get a detailed list of the third-party recipients of your
personal data,
contact us.
To share your data, we rely on the following lawful bases,
depending on the case: consent, compliance with the law, and
performance of a contract.
Data protection
The personal data we collect is stored on Amazon Web Services
(USA).
We protect information on computer servers in a controlled,
secure environment, protected from unauthorized access, use, or
disclosure.
We apply a variety of security measures appropriate to the
risks:
Internal policies and instructions
Non-disclosure agreements (NDA)
Transfer protection
Two-factor authentication
Backups
Firewalls
Encryption technologies
Data subjects rights
United States residents
You, as data subjects, have some special privacy rights. To use
them, pleasecontact us.
Please note!Depending on the state and
legislative requirements, we have from 30 to 60 days to exercise
your request, with the right to postpone it for 30 days more.
If your complaint is not satisfied, you can file a complaint
with the
Federal Trade Commission.
Your rights vary depending on the laws that apply to you but may
include:
Right to access.
You can request an explanation of the processing of your
personal data.
- California;
- Colorado;
- Connecticut;
- Indiana;
- Iowa;
- Montana;
- Tennessee;
- Texas;
- Utah;
- Virginia.
Right to correct.
You can change the data if it is inaccurate or incomplete.
- California;
- Colorado;
- Connecticut;
- Indiana;
- Montana;
- Tennessee;
- Texas;
- Virginia.
Right to delete.
You can send us a request to delete your personal data from
our systems.
- California;
- Colorado;
- Connecticut;
- Indiana;
- Iowa;
- Montana;
- Tennessee;
- Texas;
- Utah;
- Virginia.
Right to portability.
You can request all the data you provided to us and request
to transfer data to another controller.
- California;
- Colorado;
- Connecticut;
- Indiana;
- Iowa;
- Montana;
- Tennessee;
- Texas;
- Utah;
- Virginia.
Right to opt out of sales.
The right to opt out of the sale of personal data to third
parties.
- California;
- Colorado;
- Connecticut;
- Indiana;
- Iowa;
- Montana;
- Tennessee;
- Texas;
- Utah;
- Virginia.
Right to opt out of certain purposes.
The right to opt-out of processing for profiling/targeted
advertising purposes.
- Colorado;
- Connecticut;
- Indiana;
- Montana;
- Tennessee;
- Texas;
- Utah;
- Virginia.
Right to opt out of the processing of sensitive data.
The right to opt-out of processing of sensitive data.
Right to opt in for sensitive data processing.
The right to opt in before processing sensitive data.
- Colorado;
- Connecticut;
- Indiana;
- Montana;
- Tennessee;
- Texas;
- Virginia.
Right against automated decision-making.
A prohibition against a business making decisions about a
consumer based solely on an automated process without human
input
- California;
- Colorado;
- Connecticut;
- Indiana;
- Iowa;
- Montana;
- Tennessee;
- Texas;
- Virginia.
Private right of action.
The right to seek civil damages from a controller for
violations of a statute.
Please note! Some states do not have
privacy laws. The rights of residents of such states are
governed by U.S. federal law. If your state is not on the
list, please
contact us.
California residents have the right under the California
Consumer Privacy Act (“CCPA”) to opt out of the
“sale” of their personal information by a company governed by
the CCPA.
Tags does not sell your personal information to anyone nor use
your data as a business model.
However, we support CCPA by allowing California residents to opt
out of any future sale of their personal information. If you
would like to record your preference that we will not sell your
data in the future, please contact us via
privacy@tags24.com.
Do-not-track requests
California residents visiting the Platform may request that we
do not automatically gather and track information about their
online browsing movements across the Internet.
Such requests are typically made through web browser settings
that control signals or other mechanisms that allow consumers to
exercise choice regarding collecting personal data about an
individual consumer’s online activities over time and across
third-party websites or online services.
We currently do not have the ability to honor these requests. We
may modify this Privacy Notice as our abilities change.
Canada residents
You, as a data subject (individuals), under The Personal
Information Protection and Electronic Documents Act, Personal
Information Protection Act of British Columbia, Personal
Information Protection Act of Alberta, and Act respecting the
protection of personal information in the private sector of
Quebec have the right to interact with its data directly or
through a request to us regarding privacy issues.
This section describes the privacy rights of Canadian residents
and how they can exercise them:
Right to access.
You can request an explanation of the processing of your
personal data.
Right to rectification.
You can change the data if it is inaccurate or incomplete
via request or profile settings on the Platform.
Right to delete.
You can send us a request to delete your personal data from
our systems or delete your account via Platform settings. We
will remove all data unless some of them we have to store in
compliance with the law requirements.
Right to data portability.
You can request all the data you provided to us and request
to transfer data to another controller.
Right to object opt-out.
You may object to the processing of your personal data.
Right to withdraw consent.
You can withdraw your consent at any time.
Right not to be subject to automated decision-making.
You can object to being subject to automated-based
processing to know if there are consequences concerning them
due to such processing.
Right to lodge a complaint.
If your request is not satisfied, you can file a complaint
to the regulatory body.
Cookies
We use cookies that are needed for the Platform’s operation. By
using cookies, we receive automatically collected data. You can
read more in the Cookie Policy.
If you want to turn off cookies, you can find instructions for
managing your browser settings at these links:
Privacy Notice updates
This Privacy Notice is developed according to US privacy laws
and regulations, Canadian federal and provincial laws, other
applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal
data are subject to change. In this case, we will publish a new
version of the Privacy Notice on the Platform.
If there are material changes to the Privacy Notice or the
Platform that affect your data privacy rights, we will notify
you by displaying information on the Platform and, if necessary,
ask for your consent.
